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Video of our demo at SwissText 2020

By 29. June 2020November 11th, 2022No Comments

Watch the video of our demo on smartCC at this year’s SwissText and KONVENS Joint Conference 2020 where we presented our novel approach to customer care service: through the combination of NLU and semantic business case modelling we reach a deep understanding of the business domain and processes involved and can therefore greatly facilitate the delivery of high quality customer services at high efficiency.