Blog

Video of our demo at SwissText 2020

By 29. June 2020No Comments

Watch the video of our demo on smartCC at this year’s SwissText and KONVENS Joint Conference 2020 where we presented our novel approach to customer care service: through the combination of NLU and semantic business case modelling we reach a deep understanding of the business domain and processes involved and can therefore greatly facilitate the delivery of high quality customer services at high efficiency.

Newest posts / All posts

Blog

Digitalization and automation of customer care procedures in finance

Outstanding customer support is a fundamental prerequisite for customer retention, across every business domain. As…
Blog

Increasing the efficiency of helpdesk email processing

In the fast-paced, fully digitized business era, it is becoming increasingly difficult for customer service…
News

Horizon Europe Programme Calls have landed on sci-fund

All the new funding opportunities in the recently published Horizon Europe programme calls are now available in sci-fund!…
News
Question classification in German dialogues
News
sci-fund EU SaaS version has been launched
News
sci-fund SaaS version available next week