Adapting Large Language Models for Customer Request Handling: An exploration of possible approaches Katsiaryna Mlynchyk, Alexandros Paramythis…
Contexity12. June 2023
Maximize customer satisfaction with a seamless self-service journey, utilizing strategies that empower users to solve…
Contexity26. January 2022
Ensure easy access to enterprise information, overcome data challenges, and increase employees' efficiency with an…
Contexity1. November 2021
Channel-independent customer service with smartCC through innovative business case modeling and intelligent, domain-specific case handling.
Contexity28. October 2021
Outstanding customer support is a fundamental prerequisite for customer retention, across every business domain. As…
Contexity27. September 2021
Speed up email handling by categorising and streamlining service requests, automating data collection and letting smartCC…
Contexity9. September 2021
In our poster presentation "Question classification in German dialogues", during SwissText Analytics Conference 2021, we shared…
Contexity14. June 2021
The endless hours spent on trying to unveil funding opportunities fitting to your research are…
Contexity24. May 2021
Merging Semantic Reasoning, and Machine Learning approaches to tackle challenges in health sciences information retrieval…
Contexity5. May 2021
sci-fund | Semantic discovery of research funding opportunities (including EU-funded programmes) powered by smart search,…
Contexity22. April 2021
We are pleased to announce the release of Semanteer 1.7. Contexity's development team is constantly…
Contexity11. January 2021
Watch the video of our demo on smartCC at this year's SwissText and KONVENS Joint…
Contexity29. June 2020
In Health Care, structured semantic data plays a vital role in utilizing and synthesizing information…
Contexity13. January 2020
Recent years have seen a lot of advances in search technology, and the amount and…
Contexity25. June 2019
Empower business networks with a dynamic directory and context-sensitive search across member and partner websites…
Contexity14. March 2019
Video of MAMbaby's ecommerce search, showcasing multilingual analysis, fault-tolerant autocompletion, dynamic filters, and tailored recommendations.
Contexity23. November 2018
Watch how VHS Vienna uses Semanteer Search & Intelligence for a tailored, powerful search over…
Contexity23. May 2018
