SwissText 2023 Blog

SwissText 2023

Adapting Large Language Models for Customer Request Handling: An exploration of possible approaches Katsiaryna Mlynchyk, Alexandros Paramythis…

Contexity12. June 2023

Make it easy for your customers to help themselves BlogFeatured

Make it easy for your customers to help themselves

Maximize customer satisfaction with a seamless self-service journey, utilizing strategies that empower users to solve…

Contexity26. January 2022

How to boost employees’ productivity through a unified view of all enterprise data sources BlogFeatured

How to boost employees’ productivity through a unified view of all enterprise data sources

Ensure easy access to enterprise information, overcome data challenges, and increase employees' efficiency with an…

Contexity1. November 2021

Blog

Do you know smartCC? Watch our new video

Channel-independent customer service with smartCC through innovative business case modeling and intelligent, domain-specific case handling.

Contexity28. October 2021

BlogFeatured

Digitalization and automation of customer care procedures in finance

Outstanding customer support is a fundamental prerequisite for customer retention, across every business domain. As…

Contexity27. September 2021

Increasing the efficiency of helpdesk email processing BlogFeatured

Increasing the efficiency of helpdesk email processing

Speed up email handling by categorising and streamlining service requests, automating data collection and letting smartCC…

Contexity9. September 2021

Question classification in German dialogues Blog

Question classification in German dialogues

In our poster presentation "Question classification in German dialogues", during SwissText Analytics Conference 2021, we shared…

Contexity14. June 2021

sci-fund EU SaaS version has been launched Blog

sci-fund EU SaaS version has been launched

The endless hours spent on trying to unveil funding opportunities fitting to your research are…

Contexity24. May 2021

Blog

Contexity’s CEO at “AI Industry connect talks” by SKEL | The AI Lab

Merging Semantic Reasoning, and Machine Learning approaches to tackle challenges in health sciences information retrieval…

Contexity5. May 2021

Blog

Explore research funding opportunities with sci-fund

sci-fund | Semantic discovery of research funding opportunities (including EU-funded programmes) powered by smart search,…

Contexity22. April 2021

Semanteer 1.7 available Blog

Semanteer 1.7 available

We are pleased to announce the release of Semanteer 1.7. Contexity's development team is constantly…

Contexity11. January 2021

Blog

Video of our demo at SwissText 2020

Watch the video of our demo on smartCC at this year's SwissText and KONVENS Joint…

Contexity29. June 2020

Contexity’s Medplorer included in the Repertoire of Innovative Practices in Global Health Blog

Contexity’s Medplorer included in the Repertoire of Innovative Practices in Global Health

In Health Care, structured semantic data plays a vital role in utilizing and synthesizing information…

Contexity13. January 2020

Blog

From website content to knowledge graph

Recent years have seen a lot of advances in search technology, and the amount and…

Contexity25. June 2019

Blog

Promoting networking and synergies for an open business network

Empower business networks with a dynamic directory and context-sensitive search across member and partner websites…

Contexity14. March 2019

Blog

Great search experience in more than 20 languages

Video of MAMbaby's ecommerce search, showcasing multilingual analysis, fault-tolerant autocompletion, dynamic filters, and tailored recommendations. 

Contexity23. November 2018

Blog

Guide users to the right information

Watch how VHS Vienna uses Semanteer Search & Intelligence for a tailored, powerful search over…

Contexity23. May 2018