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Question classification in German dialogues

This year’ s SwissText Analytics Conference  is taking place from 14 to 16 June 2021, online and we are excited to be part of it for the fourth consecutive year.

In our poster presentation “Question classification in German dialogues”, during session, scheduled for June 16, 15:15 – 16:45, we will share the results of our open-source project, in which we are working on Question Classification for German, with emphasis on spoken or written dialogues.

The initiation of the particular project is strongly linked to the development of smartCC, Contexity’s intelligent assistant for customer care services, which “observes” dialogues between agents and customers, and provides live support. In such a context, the classification of any type of Dialogue Acts with high precision is critical; even more so for questions asked, or requests made, by either party.

We would be happy to welcome you to Contexity’s booth in for any input regarding the presented open-source project or to discuss our continuously expanding product portfolio!

More information about the event’s program and registration is available on the SwissText conference’s page:

We look forward to seeing you there.

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